I have been involved in Project Management training for more than 15 years, and the image above is one that I return to over and over again.
This image shows the importance of several important factors involved in effective project management:
- Communication, Communication, Communication
- Collecting Requirements
- Stakeholder Management/Engagement
- Project Quality Management (meeting customer requirements)
- Project Documentation
You should always take the time during the Initiation and Planning phases of a project to actively listen to your stakeholders, to document the project/product requirements, to establish regular communications, to have a feedback loop for meeting customer requirements, and having enough formal approvals to show agreement during all phases of the project life cycle.